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Live In Seven CRM

Your lead came in. Don't let it disappear.

Live In Seven CRM puts contacts, opportunities, appointments and follow-ups into one process. I configure it for your business, test it and train your team before it goes live. You don't get an empty tool to figure out on your own. Including an AI receptionist that answers every call.

AI receptionist

Every call answered. Even when you're on a job.

The Live In Seven AI receptionist picks up your business line, in English or Portuguese, day or night. It finds out what the caller needs, answers from the information you approve, books the appointment on your calendar, texts the next step, and saves the whole conversation to the customer's record. When something needs a person, it hands the call over.

Want to hear it? Call Live In Seven right now: (508) 299-5457.

Our own line is answered by the AI receptionist.

Call and talk to it

Included in every plan (trial allowance in Essential). Works on a business number set up in the system: bring your number over or forward your calls to it.

Where leads get lost

This usually doesn't look like a CRM problem. It looks like this:

A customer calls while everyone is on a job. Nobody answers.

Someone fills out a form. Someone else sends a message.

One person replies. Another doesn't know the conversation already happened.

An estimate goes out. Nobody follows up.

A week later someone asks: "What happened to that customer?"

That is what the CRM is for: every lead in one place, with a next step and someone responsible for it.

How it works

From the first contact to the review request.

01

Lead comes in (call, form, message)

02

First response goes out

03

Contact is organized in one record

04

Opportunity lands in the right pipeline stage

05

Appointment, estimate or follow-up happens

06

Job or opportunity is completed

07

Review request, post-service follow-up or reactivation, when your plan includes it

What it does

What it does for you, day to day.

In every plan

  • Central contact record: every caller, form and message lands in one record per customer.
  • Unified history for supported channels: anyone on the team sees what was already said before replying.
  • Sales pipeline: each opportunity sits in a stage, so you see what is waiting and on whom.
  • Automatic reply to new leads: a new lead gets a first answer right away, even while you are on a job.
  • Missed-call text: when nobody can pick up, the caller gets a text right away instead of calling the next company.
  • Online scheduling: customers pick an open time without a string of messages.
  • Appointment reminders: reminders go out on their own, so fewer appointments are forgotten.
  • Forms and simple capture pages: requests from your site go straight into the CRM.
  • Mobile access: see and answer leads from your phone.
  • Unlimited users and contacts: the whole team can work in it, no per-seat pricing.
  • Shared inbox: SMS, calls and email in one inbox, on a local number.
  • Your brand: the system carries your business name and logo.
  • Recorded training: live training sessions are recorded, so your team can watch them again.
  • Human support: in English and Portuguese.

Depends on the plan

  • Growth and Scale
    After-hours response: leads that arrive after hours still get an answer and a next step.
  • Growth and Scale
    Post-service follow-up: a check-in after the job, sent on schedule.
  • Growth and Scale
    Google review workflow: satisfied customers get asked for a review at the right moment.
  • Growth and Scale
    Database reactivation: past customers and old leads get a reason to come back. 1 campaign per month in Growth, 2 in Scale.
  • Growth and Scale
    Monthly reports: what came in, what was answered and what turned into work.
  • Scale
    Lead nurture: leads that are not ready yet keep hearing from you.
  • Scale
    Lead scoring: the most promising leads rise to the top of the list.
  • Scale
    Upsell and referral automations: existing customers are offered the next service or asked for a referral.
  • Scale
    Meta and Google lead-form integration: leads from your ad forms land in the CRM on their own.
  • Every plan · allowance by plan
    AI receptionist: answers calls and chats inside the scope you approve. Trial allowance in Essential, included in Growth, priority configuration in Scale.
Plans

Three plans. Pick by volume and team.

Each plan is paid monthly, or once a year upfront. Implementation is a separate one-time fee, explained below.

Organize the basics

Essential

Get the basics out of your memory and into a process.

$197.90/month

or $1,970.90/year paid upfront (equals $164.24/month)

Recommended implementation: $497.90 one time · live in up to 5 business days after all required material is received.

  • Centralized contacts
  • Pipeline
  • Automatic first response
  • Online scheduling
  • Reminders
  • Missed-call text
  • AI receptionist trial allowance

No reserved advisory hour, no monthly report.

Start with Essential
Recommended Follow up and improve, every month

Growth

The fit for most service businesses that already get steady leads.

$297.90/month

or $2,970.90/year paid upfront (equals $247.58/month)

Recommended implementation: $897.90 one time · up to 7 business days after all required material is received.

Everything in Essential, plus

  • AI receptionist included
  • After-hours response
  • Post-service follow-up
  • Google review workflow
  • One reactivation campaign per month
  • Monthly performance report
  • 1 hour per month of advisory support
Start with Growth
More volume, more automation

Scale

For larger operations, several teams or locations.

$497.90/month

or $4,970.90/year paid upfront (equals $414.24/month)

Recommended implementation: $1,497.90 one time · up to 14 business days after all required material is received.

Everything in Growth, plus

  • Advanced lead nurture
  • Lead scoring
  • Upsell and referral flows
  • Meta and Google lead-form integration
  • AI receptionist with priority configuration
  • Two reactivation campaigns per month
  • Higher allowances
  • Monthly report with recommendations
  • 2 hours per month of advisory support
  • Quarterly structure review
Start with Scale

Opening offer for the first 2 founding customers: see the Founder Offer.

Monthly allowances

What each plan includes every month.

Essential

  • SMS 500
  • Call minutes 300
  • Emails 5,000
  • AI chat replies 300
  • AI voice minutes 60
  • Users Unlimited
  • Contacts Unlimited

Growth

  • SMS 1,500
  • Call minutes 600
  • Emails 15,000
  • AI chat replies 1,500
  • AI voice minutes 150
  • Users Unlimited
  • Contacts Unlimited

Scale

  • SMS 3,000
  • Call minutes 1,000
  • Emails 30,000
  • AI chat replies 5,000
  • AI voice minutes 300
  • Local numbers 2
  • Users Unlimited
  • Contacts Unlimited
Implementation is separate

The monthly plan keeps the operation running. Implementation builds it.

The monthly plan covers ongoing access, allowances, support and the ongoing services of that plan. Implementation pays for the work of configuring your business.

Implementation

Essential

$497.90one time
  • 1 pipeline (up to 6 stages)
  • 1 calendar
  • 1 form or capture page
  • 3 automations
  • Import of up to 500 contacts
  • 1 local number
  • A2P registration
  • One live 1-hour training session
  • Testing
Implementation

Professional

$897.90one time
  • 2 pipelines
  • 2 calendars
  • 3 forms or capture pages
  • 8 automations
  • Import of up to 2,000 contacts
  • 1 local number
  • A2P registration
  • Email domain authentication
  • Two live 1-hour training sessions
  • Testing
Implementation

Advanced

$1,497.90one time
  • 3 pipelines
  • 3 calendars
  • 5 forms or capture pages
  • 15 automations
  • Import of up to 5,000 contacts
  • A2P registration
  • Email domain authentication
  • AI agent configuration
  • Meta and Google lead-form connections
  • Three live 1-hour training sessions
  • Testing

A2P registration is prepared and submitted by me, but approval is decided by third parties and has no guaranteed date.

Which implementation fits

Usually the one that matches the plan, but it depends on complexity. One service and one person: Essential. More than one service, team or location: Professional. Several locations, AI receptionist customization beyond the standard setup, or ad integrations: Advanced. Moving from another CRM is quoted separately, from $297.90.

If complexity changes before the work starts, only the difference between levels is charged, and only once you approve it.

Payment and timeline

50% of implementation to start, 50% at delivery. The first monthly or annual payment follows your agreement.

The timeline starts only once I have the information, materials and access required. Missing materials pause it, and third-party approvals have no guaranteed date.

Add-ons and extra capacity
Extra automation$97.90 each
Extra pipeline$67.90 each
Extra calendar$67.90 each
Extra importIncludes email validation
$29.90 per 1,000 contacts
Extra training or adjustment$97.90 per hour
CRM migrationfrom $297.90
500 extra SMS$13.90
250 extra call minutes$9.90
5,000 extra emails$5.90
Extra local number$5.90 per month
WhatsAppPlus Meta's per-conversation charges, passed through with a 30% handling fee
$19.90 per month
AI voice pack+100 voice minutes
$69.90 per month
AI, plainly

AI does not replace your team.

Within a scope you approve, it can answer configured questions, collect information, help with scheduling and route conversations.

It hands over to a person for special pricing, discount requests, sensitive decisions, exceptions, complex negotiations and anything outside the approved script.

Every plan includes the AI receptionist: a trial allowance in Essential (300 chat replies and 60 voice minutes per month), 1,500 chat replies and 150 voice minutes in Growth, and 5,000 chat replies and 300 voice minutes in Scale. What it can do depends on the channels configured and the approved scope.

Founder Offer

Limited to the first 2 founding customers.

Growth at $247.90/monthfor the first 3 months, then $297.90/month.
Professional implementation $497.90instead of $897.90.

Available until October 31, 2026, or until the 2 spots are filled. Minimum commitment: 6 months.

Fast-action bonus

Close within 7 days of receiving the proposal and get 1 extra automation and double the contact-import limit.

Delivery guarantee

Live within 7 business days after all required materials, access and approvals are received. If I miss that deadline solely because of me, the final 50% of the implementation fee is waived. Does not apply to delays from missing customer materials, customer approval delays, scope changes or third-party approvals.

Founding customers agree to

The 6-month minimum, a video testimonial, and authorization to use the case study. Cancel before 6 months and the $400 implementation discount becomes due.

Payment

50% of implementation plus the first month at signing, remaining 50% of implementation at delivery. A 3-payment card option may be offered.

These terms apply only to the Founder Offer, never to regular plans.

Apply as a founding customer
After you sign up

Seven steps from yes to live.

  1. Diagnosis
  2. Proposal and scope
  3. Onboarding information
  4. Configuration
  5. Testing
  6. Training
  7. Go live

Onboarding collects your business details, services, service area, hours, team, calendar rules, approved messages, logo, contact list and the account access needed.

After go-live

Support, advisory, your data and cancelling.

Support

By WhatsApp or email, first response within 1 business day. That means I acknowledge and start handling it within one business day. It is not a guaranteed fix in one day, not 24-hour human support, not unlimited changes, not custom development outside scope, and I do not control third-party platforms.

Advisory

Separate from support. Essential: none. Growth: 1 hour per month plus a monthly performance report. Scale: 2 hours per month plus a monthly report with recommendations and a quarterly structure review.

Your data

Your contacts are yours. When you cancel, your contact list can be exported as a CSV. Ending the service stops the CRM account, its workflows and connected setup. Exporting contacts does not move workflows, integrations or configuration to another platform.

Cancelling

Monthly plans have no long-term contract: cancel with 14 days' notice. Annual plans are paid upfront and not refunded pro rata if ended early. The Founder Offer has its own 6-month minimum.

Business texting in the US

Texting customers needs registration first.

Sending business text messages in the US usually requires A2P 10DLC registration of your business and your messaging campaign, through The Campaign Registry and in line with the CTIA messaging principles. I prepare and submit it during implementation. The carriers and the registry decide approval and timing, so no approval date is promised.

FAQ

Questions about Live In Seven CRM.

What exactly is Live In Seven CRM?

It is a CRM configured and delivered by Live In Seven for your business. Contacts, opportunities, appointments and follow-ups sit in one process, set up, tested and taught to your team before it goes live.

Is it just an app?

No. You get the system configured for your business, with implementation, training and ongoing support. You do not get an empty tool to set up on your own.

Do I need technical knowledge?

No. I configure it, test it and train your team in live sessions before it goes live.

Does it work on my phone?

Yes. Every plan includes mobile access, so you can see and answer leads from your phone.

How many users and contacts can I have?

Unlimited users and unlimited contacts on every plan.

Can I keep my current phone number?

Yes, in most cases. The AI receptionist and texting run on a business number set up in the system, so you either bring your number over or forward your current line to it. We confirm which option fits during the diagnosis.

Can I hear the AI receptionist before buying?

Yes. Call (508) 299-5457. Our own line is answered by it.

Is WhatsApp included?

WhatsApp is an add-on at $19.90/month, plus Meta's per-conversation charges passed through with a 30% handling fee.

Does the AI replace my team?

No. Within a scope you approve, the AI receptionist answers calls and chats, collects information, books appointments and routes conversations. It hands over to a person for special pricing, discounts, sensitive decisions, exceptions and anything outside the approved script.

Does the CRM manage my ads?

No. Ads are separate services. Scale connects Meta and Google lead forms so those leads land in the CRM.

Why is there a setup fee?

The monthly plan covers ongoing access, allowances, support and the ongoing services of your plan. Implementation pays for the work of configuring the CRM for your business: pipelines, calendars, forms, automations, contact import, A2P registration, testing and training.

What happens if I go over my allowance?

I alert you when usage reaches 80%. There is no hidden overage billing: you can buy more capacity or change plans before you run out. The AI receptionist pauses at 100% of its allowance, and nothing is charged beyond it without your authorization.

What is A2P?

A2P 10DLC is the registration of your business and your messaging campaign that US carriers usually require before business texting. I prepare and submit it during implementation, but approval and timing are decided by third parties.

Can I cancel, and do I keep my contacts?

Monthly plans cancel with 14 days' notice. Your contacts are yours and can be exported as a CSV. Workflows, integrations and configuration do not move to another platform.

Which plan should I choose?

It depends on your lead volume and your team. The diagnosis answers it for your business.

CRM diagnosis

See how it would work for your business.

A few questions about your leads and your team. I reply within one business day with the plan and implementation level that fit, and why.

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See it set up for a business like yours.

Tell me how leads reach you today. I will show you where the CRM fits and which plan makes sense.