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Privacy Policy

Last updated: September 28, 2026

Who we are

Live In Seven is a digital marketing agency based on Cape Cod, Massachusetts, working with small businesses there and remotely across the United States. You can reach us at contact@liveinseven.com, +1 508-299-5457, or on WhatsApp at +1 508-718-8085.

This policy explains what information we collect through liveinseven.com, why we collect it, and what you can ask us to do with it.

Information we collect

We only collect what we need to reply to you and run the work you hire us for.

Information you give us

  • Your name and business name.
  • Your email address and phone number.
  • The service you are interested in and anything you write in the message field.
  • Details you share later by email, phone or text while we work together, including access you grant us to your own accounts.

Information collected automatically

  • Standard server log data: IP address, browser type, referring page, date and time of the request.
  • Anti-spam signals collected by hCaptcha when you submit the contact form.

The site uses Google Analytics to measure visits: which pages are viewed, how visitors arrived and what type of device they used. Google Analytics sets its own cookies to do this. The site does not use advertising cookies or advertising pixels. We do not sell data, and we do not build advertising profiles of visitors.

SMS and Mobile Information

Live In Seven may collect a mobile phone number when a user voluntarily provides it through our website or other direct interactions with our business.

If you separately opt in to receive SMS communications, we may send the types of messages covered by the consent you selected. Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out and HELP for assistance.

SMS consent is voluntary and is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers or subcontractors only when necessary to support services such as messaging delivery, customer service, or business operations.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

The only way to opt in to SMS from Live In Seven is the public consent form on our website, at liveinseven.com/sms-consent/. Marketing and non-marketing messages have separate, optional opt-ins, and neither is checked by default. To stop receiving texts, reply STOP to any message. Reply HELP for help, or contact us at contact@liveinseven.com. Opting out of SMS does not affect email or phone contact about work already in progress.

Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

Age Requirement

You must be at least 18 years old to opt in to receive SMS communications from Live In Seven.

How we use your information

  • To answer your inquiry and send you a quote.
  • To carry out the work you hired us for, including building, launching and maintaining your site.
  • To set up and manage advertising campaigns on your behalf, using accounts that belong to you.
  • To send appointment confirmations, reminders and service updates.
  • To keep records of quotes, invoices and payments as required by law.

We do not use your information for anything you did not ask us to do.

When we run a CRM for your business

If you hire Live In Seven CRM, we process your customers' contact data only to provide the service you hired, inside an account configured for you. To do this, we use a CRM platform and messaging providers as our service providers.

You control that data and can export it. On cancellation, the account stops operating.

Service providers

Some information passes through companies that provide the tools we use. Each one only receives what it needs to do its job, and each is bound by its own privacy terms.

  • Web3Forms: delivers contact form submissions to our inbox.
  • hCaptcha: blocks automated spam submissions.
  • Google Fonts: serves the typeface used on this site.
  • Google Analytics: measures visits to this site.
  • Our web host and email provider: store the site files and our correspondence.
  • Messaging providers: deliver SMS messages if you consented to them.
  • Google and Meta: where we manage advertising for you, inside accounts you own.

How long we keep it

Inquiries that do not become projects are kept for up to twenty-four months, then deleted. Records tied to paid work, including invoices, are kept for seven years to meet tax and accounting requirements. You can ask us to delete anything we are not legally required to keep.

Your rights

Whatever state or country you are in, you can ask us to show you what we hold about you, correct it, delete it, or stop contacting you. Write to contact@liveinseven.com and we will respond within thirty days. We will not charge you or treat you differently for asking.

Massachusetts residents, residents of states with comprehensive privacy laws such as California, and residents of the EU and UK have these rights by statute. We extend the same handling to everyone.

Security

The site is served over HTTPS with HSTS, a content security policy and a strict set of security headers. Form submissions are encrypted in transit. Client account credentials are never stored in plain text, and we request delegated access rather than passwords wherever the platform allows it.

No system is perfect. If we ever learn of a breach affecting your information, we will tell you and the relevant authorities as required by law.

Children

This site is for business owners. We do not knowingly collect information from anyone under sixteen. If you believe a child has sent us information, write to us and we will delete it.

Changes to this policy

If this policy changes, the date at the top of the page changes with it. Material changes affecting how we use information you already gave us will be sent to you directly.

Questions about anything here: contact@liveinseven.com.